Tech help required

Hi all! I’m hoping you can help with an irritating laptop issue that’s preventing me from loading my game. 

As of three days ago, trusty laptop’s DVD drive will not mount/load/launch any discs. I’ve tried my sims disc (yes, I still play with the discs do not dwell on this), a DVD and a CD. Same thing, every time. It goes through all the usual motions as if it’s going to launch, but then it ejects it. 

For quite a while it’s ejected discs autonomously and with some frequency, but popping the disc back in always fixed it and things resumed as normal.

I have not changed any settings or updates or drivers in any way. Everything is the same as when I last launched my game three days ago.

Windows is still recognising the drive:

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My USB ports are working perfectly, too.

I play on a Macbook (though on a Windows 7 partition), and the same thing’s happening on the Mac side too. It definitely seems like a hardware issue.

Please help!

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